Shipping Information

Foods of New York uses FedEx Standard Overnight within the Continental US and USPS Express Mail for Alaska, Hawaii and Puerto Rico. Packages are picked up from our office Monday - Thursday at approximately 3:30PM ET. We try to ship orders on the day they are placed. However, orders received close to pick up time are shipped the following shipping day. Orders received too late for shipping on Thursday are shipped the following Monday as are orders received over the weekend.

Delivery is available within the Continental US, Alaska, Hawaii and Puerto Rico only. We do not export. We cannot ship to APO boxes due to the length of time required for final delivery of packages sent to an APO box. Click here for more details on shipping to Alaska, Hawaii or Puerto Rico.

Orders are shipped in reusable insulated containers with reusable ice packs. The containers are made of Styrofoam with walls at least 1" thick. These containers are packed in sturdy corrugated boxes to prevent damage.

Our Package Deals include all packing and shipping costs for orders shipped within the Continental US. An additional $15-$40 will be added for delivery to Alaska, Hawaii or Puerto Rico.

The prices listed for items on the "Create your own" page do not include shipping. A charge of $82 is added to all "Create your own" orders shipped within the Continental US. An additional $15-$40 must be added for delivery to Alaska, Hawaii or Puerto Rico. This additional charge will not be reflected during the checkout process.

"Create your own" orders which do not fit into a single shipping container will not be shipped. We will contact you to discuss any such orders.

There are a number of issues which determine the cost of shipping:

• Weight - The vast majority of orders we ship are in the 15-20 pound range, not 2-3 lbs like a book, toy or CD might weigh
• Dimensional weight - Let's say you order one pack of knishes and 1 pack of hot dogs. Even though the order may only weigh 10 lbs, the box that we need to use to ship the order is "dimensioned" at 18 lbs by the shipping companies
• Perishable items - We use Express shipping to preserve the temperature of the items in the containers. This is different from shipping a non-perishable item which will not loose quality regardless of how long it sits in a box
• Distance - The vast majority of our customers live in the Sun Belt and California which means that the packages we ship travel long distances
• Packaging - The costs of the insluated containers and ice packs required to ship the orders is included in the shipping cost. This accounts for $10-$12 of the cost
• Hidden charges - All of the carriers add a fuel surcharge and residential delivery surcharge. FedEx's fuel surcharge is now over 32% of the delivery charge (with no end in sight) and the residential delivery surcharges can reach $4.50 more. We must pass these charges along

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